Help and support

For help with setup, connection problems or feedback, email support@screennomad.com. Include your device models, OS versions and the message shown in the app.

My Mac doesn't appear on my iPhone

Open ScreenNomad on the Mac and sign in with the same Apple or Google account as on your iPhone. The Mac shows as online while the app is running.

The Mac asks for permissions

ScreenNomad needs Screen Recording to show your screen and Accessibility to let your taps and typing control the Mac. Allow both in System Settings → Privacy & Security, then reopen the app.

It says "Couldn't connect directly"

Some networks restrict connections between devices. Keep ScreenNomad open on your Mac and try another network on your iPhone or iPad. If the connection still fails, email us the message shown in the app.

Deleting your account

In the iPhone or iPad app, open Settings and choose Delete Account. This removes your account and your device records.